FAQ
Frequently Asked Questions. |
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There are 11 entries in the FAQ.
Pages: 1
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| I've never used a pet sitter before. What do i need to do to arrange for services? |
 | You can call us at 631-807-0776 or email us by using the contact
page on this site or email us directly at trainer@ultimuttk9training.com to set up a free consultation. A sitter will come to your home to meet with you and your pet(s), go over your pet(s) routine and what needs to be done while you are away, answer any questions you may have and fill out a service agreement and veterinary
release form. At this time you will need to provide two sets of keys. One will be used by your sitter to access your home while you are away and the other will be kept in the office. Please keep in mind even if you have a garage opener or alarm code, in the event of a power outage your sitter would not be able to provide care
for your pets without a key.
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| When is payment due? |
| For pet sitting services the fee is required in advance to hold your reservation. This will be due at the initial consultation. If you would like to make your deposit after the initial consultation that is fine also, but we can not guarantee you a reservation until after the deposit is made. The balance will be due on the first day
services. For your convenience we accept cash and check .For daily clients’ payment is due on the first day of service each week.
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| Do you provide care in your home or mine? |
| Pet sitting services are provided in the comfort of your own home |
| What type of pets do you care for? |
| We care for all types of pets. We will train and sit for all mentally sound dogs and pets. |
| How much notice do i need to give you to arrange for a pet sitter to care for my pet? |
| During holidays and school vacations we book up quickly so it is preferred that you book services as early as possible. During the remainder of the year 1-3 weeks notice is good. Please feel free to call us if you need last minute care also. If we have availability we will be happy to accommodate you.
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| Are there any types of pets you do not provide care for? |
| Aggressive animals and pets that have a history of biting. Also, pets that have great medical needs. These pets would be better served by being boarded at a veterinarian that could provide round the clock care.
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| How many visits do you provide a day? |
| Typically, for adult dogs we provide 3 visits a day. This consists of a morning, midday, evening. This is all subject to change we make the schedule with you to suit your pets needs. For daily dog walking/ pet sitting clients typically one visit a day is provided, however if you would like more visits that can also be arranged. For cats and other animals we typically provide one visit a day.
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| Do one or more pet sitters provide care for my pet while i am away? |
| One sitter will be assigned for the length of your reservation. We find this provides consistency and allows your pet and sitter to bond more easily. You will meet your sitter at the initial consultation.
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| What if my pet becomes ill while i am away? |
| At the initial consultation we provide a veterinary release form for you to fill out. In the event your pet does become ill or injured this gives us permission to bring them
to your vet for care.
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| Are you insured and bonded? |
| Yes |
| Can you provide references? |
| Yes. |
